Interactive Video Conferencing

Project Drivers

  • The client only held audio conferences with their customer base
  • Moving into a new office space, the client wanted to hold face-to-face, interactive meetings with customers
  • Looking for a cloud-based video solution to connect them to their customers
  • The need for desktop/presentation sharing capabilities

Solution Components

  • Cisco Spark/WebEx solution with TelePresence SX20 and SX80 video endpoints
    • SX20 endpoint met the video needs for a smaller conference room with a whiteboard
    • SX80 endpoint was presented as the boardroom solution  
    • The client connected the SX80 to a Creston controller for centralized management of the smaller room systems

Impact

  • The client has the ability to host interactive meetings with their customer base from multiple devices
  • The simple, user-friendly interface allows the client to easily schedule meetings, invite participants, and share content
  • The Cisco Spark platform provided cloud control for the video endpoints while integrating the solution into the industry leading WebEx collaboration service
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